Safety & Security

Effective Date: 1 August 2025

  • The safety and security of all our guests is our number one priority. Each activity includes stringent safety measures and rules to ensure a fun and secure experience for every individual. Beyond the fun, we strive to ensure you have the safest experience possible. Your safety is our utmost concern.
  • We take pride in offering the best safety practices and protocols in the industry. From state-of-the-art equipment to highly trained staff, every aspect of our arena is designed with the safety of visitors in mind.
  • However, it is mandatory for all participants to carefully attend safety briefings and follow instructions from team members, staff, or respective guides before embarking on the exhilarating experience.
  • Helmets and safety gear are provided, and it is mandatory to wear them throughout the duration of the activity without any exceptions.
  • All tracks and activity establishments are equipped with safety barriers and measures to prevent accidents and ensure the well-being of our guests.
  • Strict limits are enforced to maintain a safe and enjoyable environment for everyone.
  • Equipment provided is based on the age and body weight of the participant.
  • Our staff, guides, third-party vendors, and others strive their best to ensure that all rules and safety protocols are followed.
  • Trained staff members are present to supervise at all our sites, offering guidance and ensuring adherence to safety protocols.
  • We have established thorough cleanup procedures to promptly remove any spills or messes, maintaining a tidy and hazard-free environment throughout your stay.
  • SkyTrek Adventure strongly recommends you obtain appropriate travel insurance to protect yourself against unforeseen events and travel-related risks.